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e-Participation

Online channels for the public to participate, give feedback and contribute to improving the services, programmes and policies of the Pahang State Islamic Religious Department.

e-Participation Channels

e-Participation Policy and Guidelines

This policy sets out how the public may participate through the online channels of the Pahang State Islamic Religious Department (JAIP).

1. Objective

To encourage public involvement in contributing views, feedback and suggestions to improve JAIP's services, programmes and policies in a transparent and courteous manner.

2. Participation Guidelines

  1. Contributions must relate to JAIP's functions and services.
  2. Use polite and courteous language. Content that is defamatory, seditious, racist, obscene, insulting to religion or unlawful is not permitted.
  3. Do not share other people's personal information or confidential information on open channels such as social media.
  4. JAIP reserves the right not to publish, to edit or to remove content that breaches these guidelines.
  5. Views and suggestions received will be considered, but are not binding on JAIP's decisions.

3. JAIP's Response

Complaints and enquiries will be acted upon within the period set in the Client Charter.

4. Privacy

Personal information submitted through e-Participation channels is protected in line with the Privacy Policy of this portal.