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Client Charter

The Pahang State Islamic Religious Department is committed to delivering the best possible service to the public.

Service Commitments

  • Marriage Registration — within 3 working days after all complete documents are received
  • Halal Certificate Application — notification of the decision within 14 working days
  • Public Complaints — first response within 3 working days
  • General Enquiries — answered within 1 working day
  • KAFA Registration — confirmation of registration within 7 working days
  • Divorce Application — initial proceedings within 14 working days after the application is received